Terms & Conditions and Privacy Policy

Effective Date: February 1, 2025

Welcome to Ponce & Ponce Realty, Inc. (“Ponce & Ponce Realty, Inc.,” “we,” “us,” or “our”). By accessing our website (the “Site”) or using our services (the “Services”), you agree to be bound by this combined Terms & Conditions and Privacy Policy (the “Agreement”). If you do not agree to this Agreement, please do not use our Site or Services.

1. General Terms

1.1 Use of Our Site and Services
You may use our Site and Services only for lawful purposes. We reserve the right to suspend or terminate your access if you violate any part of this Agreement or engage in any illegal or harmful activities.

1.2 Intellectual Property
All content on our Site, including text, graphics, logos, icons, images, audio clips, and software, is the exclusive property of Ponce & Ponce Realty, Inc. or its content suppliers and is protected by U.S. and international intellectual property laws.

1.3 Changes to This Agreement
We reserve the right to update or modify this Agreement at any time without prior notice. Your continued use of the Site or Services after any changes constitutes acceptance of the updated Agreement. The “Effective Date” at the top indicates the date of the most recent revision.

1.4 Governing Law
This Agreement and any disputes arising out of or relating to it shall be governed by the laws of the State of [Your State], without regard to its conflict of law principles.

1.5 Contact Us
If you have any questions or concerns regarding this Agreement, please contact us at:

Ponce & Ponce Realty, Inc.
CAL DRE #: 02116752
2086 S E St #100
San Bernardino, CA 92408
Phone: (909) 498-4030
Email: inquiry@realestateponce.com
Website: www.ponceponce.com

2. SMS Terms & Conditions

2.1 Opting In
By opting into SMS (e.g., via a web form or another medium), you consent to receive text messages from Ponce & Ponce Realty, Inc. at the phone number you provide. These messages may include:

• Appointment scheduling reminders
• Appointment confirmations and instructions
• Property showing reminders
• Post-appointment follow-up and instructions
• Notifications related to properties, transactions, and billing
• Other relevant real estate updates

2.2 Message Frequency
Message frequency may vary based on your interactions with us and your specific needs.

2.3 Message and Data Rates

Message and data rates may apply. Please consult with your wireless carrier for applicable text messaging fees.

2.4 How to Opt Out
You may opt out of receiving SMS messages at any time. Simply reply “STOP” to any message you receive from us. After sending “STOP,” we will confirm that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

2.5 For Assistance

For assistance, reply “HELP” to any SMS message or contact us at:

Phone: (909) 498-4030
Email: inquiry@realestateponce.com
Website: www.ponceponce.com

2.6 Privacy Policy

For information about how we handle your personal data, please review the Privacy Policy section below. By opting in to our SMS program, you also agree to the terms of our Privacy Policy.

3. Privacy Policy

3.1 Information We Collect

• Personal Information: We may collect your name, address, email, phone number, and any other information you voluntarily provide (e.g., financial details related to property transactions or communications via email, phone, or SMS).
• Automatically Collected Information: Information such as your IP address, browser type, operating system, referral URLs, and pages visited may be automatically collected when you use our Site.

3.2 How We Use Your Information

We use your personal information to:

• Provide and improve our real estate services
• Respond to your inquiries and requests
• Schedule and confirm appointments and property showings
• Send administrative and service-related communications
• Send marketing and promotional communications (where permitted by law)
• Enhance the functionality and user experience of our Site
• Comply with legal obligations and protect our rights

3.3 How We Share Your Information

• Service Providers: Your information may be shared with trusted third-party service providers (e.g., payment processors, IT support, email service providers, or SMS platforms) strictly as necessary for service delivery.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law or if necessary to protect our rights or the safety of users.
• No Third-Party Marketing: SMS consent is not shared with third parties for marketing purposes.

3.4 SMS Consent and Privacy

By opting in to receive SMS messages from Ponce & Ponce Realty, Inc., you consent to our using your phone number for service-related communications. We do not share this consent with third parties for marketing purposes.

3.5 Cookies and Other Tracking Technologies

We may use cookies, web beacons, and similar technologies to track your use of the Site. This helps us improve Site functionality and your overall experience. You can manage or disable cookies in your browser settings, though this may affect certain Site features.

3.6 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

3.7 Your Choices and Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at (909) 498-4030 or via our website.

3.8 Children’s Privacy

Our Site and Services are not directed to children under the age of [13/16, depending on applicable law]. We do not knowingly collect personal information from children.

3.9 Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of data transmission or storage is 100% secure.

3.10 Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be indicated by an updated effective date at the top of this document. Your continued use of our Site or Services constitutes your acceptance of any changes.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Ponce & Ponce Realty, Inc. shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our Site, Services, or SMS communications, even if advised of the possibility of such damages.

5. Acceptance

By using our Site or Services, you acknowledge that you have read, understood, and agree to the terms outlined in
this combined Terms & Conditions and Privacy Policy. If you do not agree, please discontinue use immediately.

6. Contact Information

Ponce & Ponce Realty, Inc.
CAL DRE #: 02116752
2086 S E St #100
San Bernardino, CA 92408
Phone: (909) 498-4030
Email: inquiry@realestateponce.com
Website: www.ponceponce.com
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